Refund Policy
REFUND POLICY
At Inspiring Acumen, LLC (“we,” “our,” or “the Company”), we take pride in delivering high-quality consulting services tailored to each client’s unique needs. Due to the nature of our work—customized strategic planning, communications development, and nonprofit consulting—all payments are considered final. This Refund Policy outlines the terms under which any refund requests may be considered.
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1. General Policy
All fees paid to Inspiring Acumen, LLC are non-refundable unless otherwise stated in a written agreement signed by both parties. This includes but is not limited to payments made for:
– One-time engagements
– Monthly service retainers
– Recurring consulting subscriptions
– Project-based consulting packages
Work begins upon receipt of payment, and value is delivered progressively through planning, communication, design, and implementation efforts that are not easily undone or reversed.
2. Monthly and Recurring Payments
For clients on a monthly or recurring billing cycle, services are billed in advance and automatically renew on the schedule outlined in your agreement. Because time and resources are reserved for each billing cycle:
– No refunds will be issued for unused services within a billing cycle
– Clients must provide at least 14 days’ notice prior to the next billing date to cancel future recurring payments
Partial month refunds will not be issued after services have been initiated, planned, or scheduled.
3. Exceptional Circumstances
While refunds are generally not provided, requests for partial refunds in exceptional circumstances may be considered on a case-by-case basis at the sole discretion of Inspiring Acumen, LLC. Any such refund decision is final and does not constitute a waiver of this policy for future engagements.
To request consideration, please contact us in writing at info@inspiringacumen.org with your name, project description, and the reason for your request.
4. Termination of Agreement
In the event of a mutual agreement to terminate a consulting engagement early, any fees already paid are non-refundable. No additional charges will be incurred beyond the agreed-upon end date unless new work is initiated.
If Inspiring Acumen terminates a contract due to lack of client cooperation or breach of agreement, no refunds will be issued for prior payments.
5. Contact
If you have questions regarding this policy or wish to discuss your billing, please contact:
Inspiring Acumen, LLC